Stairlift Not Working? Here Are Some Simple Checks
Sometimes stairlifts break down or just stop working. We understand that when your stairlift stops working it can have a huge impact on you, especially if you are struggling to climb the stairs without it.
Thankfully when a stairlift breaks down it doesn’t have to be a cause for concern, a lot of the time a stairlift not working can be fixed with just a few simple checks.
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Some Simple Checks
If you find your stairlift isn’t working sometimes it can be a simple issue that can be resolved quickly. Here are some simple checks to try before contacting us.
1. Check the Battery & power
When a stairlift stops working it’s usually a problem with the power.
- Ensure the on/off switch and the master power switch is turned on.
- Check the key switch and turn it to the “on” position.
- If the stairlift is beeping continuously, the battery may need charging. Bring the lift down to the charge point and leave it there for a while. If the stairlift refuses to charge or holds charge for only a short time, it might require professional repair.
2. Clear the Stairlifts Path
If your stairlift stops before reaching the top or bottom, something may be obstructing its path.
Stairlifts have safety sensors that prevent movement if they detect an object in the way.
- Check for and remove any obstacle on the track.
- Wipe down the sensors, as dust build-up can trigger them.
3. Try Resetting Your Stairlift
A simple reset may solve the issue:
- Turn the power off and wait for 30 seconds.
- Turn it back on and check if the stairlift resumes normal operation.
When To Get Your Stairlift Repaired
If you’ve gone through these simple checks and your stairlift still isn’t working, it may be time to call for a repair. If you contact us we will be able to book you in with an engineer for a repair. Additionally, if you notice any unusual noises or sudden, shuddering movements, don’t ignore them—schedule a repair as soon as possible.
What should I Do If My Stairlift Has Completely Broken Down?
If you find your stairlift not working, then you need to get it repaired fast so that you can get back on track and carry on with your day. With Senior Stairlifts, we try and get an engineer out to you within 24 hours as we understand that some people rely on their stairlifts to get around the house. We understand how important a stairlift can be for you and your daily routine and we never want anyone to be without a stairlift for too long.
All of our engineers are specially trained and know absolutely everything there is to know about stairlifts. We are confident that one of our expert engineers will be able to locate and solve the issue with your stairlift as quickly and as efficiently as possible so that you can get on with your day.
If your stairlift is in need of repair, call us now on 0800 995 6019.
Don’t forget to get your stairlift serviced regularly. This was we can keep your stairlift fined tuned and spot potential breakdowns before they happen.
If you find your stairlift not working, or has broken down completely then you might want to think about getting rid of your old stairlift and purchasing a new one. A member of our team can remove your old stairlift and if you like you can get rid of it, donate it or sell it depending on what’s right for you.
Signs You Might Need a New Stairlift
Stairlifts are built to last, but like any piece of equipment, they have a lifespan. If you find your stairlift not working or is frequently breaking down or showing signs of wear, it may be time to consider replacing it. Here are some key signs that indicate you might need a new stairlift.
One of the biggest indicators that your stairlift needs replacing is frequent breakdowns and repairs. If your stairlift has stopped working multiple times in a short period or requires constant maintenance, it may be more cost-effective to invest in a new one rather than continue spending money on repairs.
Another clear sign is strange noises or unusual movements. If your stairlift makes grinding, squeaking, or clunking sounds when in motion, this could indicate that its components are wearing out. Similarly. if the lift moves jerkily or shudders while operating, the motor or track might be deteriorating, posing a potential safety risk.
Older stairlifts can also become difficult to maintain due to a lack of replacement parts. Manufactures eventually discontinue older models, making it harder-and more expensive- to find the necessary parts of repairs. If your engineer struggles to source components or if repairs are becoming too costly, replacement may be the better option.
Safety is always a top priority, and if your stairlift starts losing reliability or key safety features, it may no longer be suitable for use. If it hesitates before moving, stops unexpectedly, or doesn’t feel as secure as it once did, it’s worth considering a new model with updated safety features for your peace of mind.
Additionally, your mobility needs may have changed over time. If you now require additional support, such as a powered swivel seat, a wider seat, or extra safety features, your current stairlift may no longer meet your needs. Upgrading to a model that offers better accessibility can make a huge difference in comfort and convenience.
Finally, the age of your stairlift plays a crucial role. Most stairlifts have a lifespan of around 10–15 years with regular maintenance. If yours is approaching or exceeding this age, it may not be as reliable as it once was. Newer models often provide better efficiency, improved technology, and enhanced safety features, making an upgrade a worthwhile investment.
Contact Us
Here at Senior Stairlifts, we want to make sure you have all the information you have before you make any big decisions. Our friendly team is always on hand to help answer your questions.
If you have any questions you can always contact us for a chat, either by email or call us on 0800 995 6019.
You can also request a brochure to learn more about our stairlifts. You can also use our website to get a quote.
You can also book a stairlift service or repair.
Senior Stairlifts are dedicated to keeping you and your family safe no matter what. You can read more about what we’re doing to keep you safe in the pandemic here.